BUYING A WATCH
We offer a 14 day returns policy. Please browse our returs section for all the details.
Absolutely, please contact our customer service team to discuss offers, trade-ins, or items you wish to sell to us
No, we only ship within the United States.
Please refer to the availability information in the product description. This is our best estimate of when your item will ship. Upon receipt of your order, we source the product through our own inventory or our vast network of authorized dealers and industry wholesalers. If we expect your order to take longer than 3 business days to ship, we will notify you of the approximate delivery time and verify that the delivery time-frame is acceptable to you. We do not charge your credit card or request payment until a product is verified as available and ready to ship. However, we may require a deposit to order some specialty products.
PAYMENT OPTIONS
Our payment options are wire (bank transfer), and all major US credit cards.
We are currently working in getting a third party provider in order to provide you with this payment option. We should have it ready very soon.
OUR WATCHES
We guarantee that every single unworn or pre owned watch is 100% authentic.
All of our pre owned watches are serviced upon purchase by The Watchcult. When they are shipped to our customers, they are in perfect working order, and carry a 2 year warranty. Please refer to our warranty information for details.
We offer a two year service warranty on all pre owned watches. All new watches will come with their original warranty documents.
All of our new watches will ship with their original manufacturer's warranty documentation.
All of our new watches will ship with their original box, warranty document, and manuals. With regard to our pre-owned watches, they will ship with whichever items were provided in the detailed description.